1. Introductory Provisions
These Terms and Conditions (hereinafter referred to as "Terms and Conditions") of Alexander Ovchinnikov. , ID No.: 04211502 , with its registered office at Podvinný mlýn 2281/12, Libeň (Prague 9), 190 00 Prague, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 283811 (hereinafter referred to as the "Seller") regulate the rights and obligations of the parties arising in connection with or based on a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and a natural or legal person (hereinafter referred to as the "Buyer") through the Seller's online store. The online shop is operated by the Seller at the internet address weeddelivery-prague.cz through a web interface (hereinafter referred to as the "web interface of the shop"). The Terms and Conditions do not apply to cases where the person purchasing goods from the Seller acts as an entrepreneur.
Provisions deviating from the terms and conditions may only be agreed in writing in the purchase contract. Such provisions in the contract of sale take precedence over the terms and conditions. The terms and conditions are part of the purchase contract. The contract of sale and the terms and conditions are in the Czech language. The contract of sale may be concluded in English.
The Seller may amend or supplement the Terms and Conditions at any time. The rights and obligations arising before such amendment or supplement shall be governed by the terms and conditions in force at the time of their creation.
2. Conclusion of the purchase contract
The web interface of the shop contains a list of goods offered by the seller, including the prices of the goods offered. The price of the offered goods does not include the costs related to packaging and delivery of the goods.
To order goods, the Buyer shall fill in the order form in the web interface of the Shop, which contains the following information: the designation of the goods ordered (the Buyer shall "buy" the ordered goods in the electronic shopping cart of the web interface of the Shop), the amount and method of payment of the purchase price for the ordered goods, the address for delivery and other information on the desired method of delivery and information on the costs associated with the delivery of the ordered goods (hereinafter referred to as the "order").
Before sending the order to the seller, the buyer is obliged to check the data he has entered in the order. The buyer is responsible for the accuracy, truthfulness, and completeness of these data. The Buyer shall send the order to the Seller by clicking on the "SUBMIT" button. The purchase contract is concluded upon acceptance of the order by the Seller.
Depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), the Seller is entitled to ask the Buyer for additional confirmation of the order.
The Buyer acknowledges that the Seller is not obliged to conclude the Purchase Contract, especially with persons who have previously substantially breached the Purchase Contract (including the Terms and Conditions). The Seller further reserves the right to cancel the order or part of it in the following cases: the goods are no longer manufactured or delivered, the price of the goods was incorrectly stated on the website and the Buyer must have known that this was an error given all the circumstances. If the buyer has already paid part or all of the purchase price, this amount will be transferred back to the buyer's account.
The buyer agrees to the use of remote communication means in concluding the purchase contract. Any costs incurred by the Buyer in using remote means of communication in connection with the conclusion of the Purchase Contract shall be borne by the Buyer.
3. Price of goods and Payment terms
The price of the goods and the costs associated with the delivery of the goods under the Purchase Contract may be paid by the Buyer to the Seller in the following ways:
cashless by credit card
Along with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with the packaging and delivery of the goods.
In case of non-cash payment to the Seller's account, the Buyer is obliged to indicate the variable symbol of payment, which is the order number assigned by the Seller.
By paying the full purchase price the buyer acquires ownership of the goods.
The Buyer will be informed by the Seller of the expected delivery date of the goods before the order is completed.
Discounts on the price of the goods provided by the Seller cannot be combined.
At the Buyer's express written request, the Seller shall send a written invoice to the Buyer's address.
4. Electronic record of sales
According to the Sales Records Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in case of technical failure, within 48 hours at the latest.
The seller issues receipts by the Act on sales registration in electronic form sent by e-mail.
5. Withdrawal from the Purchase Agreement
In the case of concluding a purchase contract using distance communication (in an online shop), the consumer is entitled to withdraw from the purchase contract without giving any reason within 14 days of receipt of the goods, by Section 1829(1) of the Civil Code, in the case where the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence.
To exercise the right to withdraw from the purchase contract, the consumer shall inform the seller of his decision by sending a notice of withdrawal within the aforementioned period of 14 days, namely: by e-mail to the seller's e-mail address: info@rozvoz-hhc.cz .
If the buyer withdraws from the contract according to the previous paragraphs, the seller shall return to him without undue delay, no later than within 14 days of withdrawal from the contract, all funds received from him under the contract, by bank transfer to the account designated by the buyer. If the buyer withdraws from the contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the seller.
The consumer should return the goods complete, i.e. including all accessories supplied, undamaged, clean, including the original packaging, in the condition and value in which he received the goods.
The Buyer shall be liable to the Seller only for any diminution in the value of the goods resulting from handling the goods in a manner different from that required by their nature and characteristics.
In the case of a purchase made in the context of a marketing campaign that includes an announced refund (cashback), the Buyer will be refunded only the difference between the amount paid and the cashback already sent in the event of withdrawal from the purchase contract.
The buyer acknowledges that if the returned goods are damaged or worn out, the seller is entitled to compensation for the damage caused. The Seller is entitled to unilaterally offset the claim for payment of such damage against the Buyer's claim for a refund of the purchase price.
To speed up the processing of the withdrawal, the Seller recommends that the Buyer contact the Seller's customer service before sending the goods, by e-mail: info@rozvoz-hhc.cz.
6. Transport and delivery of goods
The method of delivery of the goods shall be determined by the Seller. If the means of transport are agreed upon based on the special requirements of the Buyer, the Buyer bears the risks and additional costs involved.
If the Seller is obliged under the Purchase Contract to deliver the goods to the address specified by the Buyer in the order, the Buyer is obliged to take delivery of the goods on delivery. If the Buyer fails to take delivery of the goods, the Seller is entitled to charge a storage fee of CZK 20 (twenty Czech crowns) per day. The Seller is entitled to withdraw from the purchase contract in such a case.
If it is necessary to deliver the goods repeatedly or in a different way than specified in the order for reasons lying on the side of the buyer, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with another method of delivery.
Before taking delivery of the goods, the Buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects to notify the Seller or the carrier immediately. By signing the delivery note, the buyer confirms that the shipment has not been damaged.
The Seller bears the risk of damage to the goods in transit, in particular for damage, theft, or loss. Upon delivery of the goods, the risk of damage to the goods passes to the buyer.
7. Liability for defects, Warranty
The rights and obligations of the contracting parties regarding the seller's liability for defects, including the seller's warranty liability, are governed by the applicable generally binding regulations.
The Seller shall be liable for the fact that the goods sold are in conformity with the purchase contract, in particular that they are free from defects. In the event that the goods sold are not in conformity with the purchase contract upon receipt by the buyer, the buyer shall have the right to have the seller replace or repair the goods free of charge and without undue delay as requested by the buyer; if such procedure is not possible, the buyer may demand a reasonable discount on the purchase price or withdraw from the purchase contract. This provision does not apply if the buyer knew about the breach of the purchase contract before taking delivery of the goods or caused the breach of the purchase contract. A conflict with the purchase contract that becomes apparent within 6 months of the date of receipt of the goods shall be deemed to exist at the time of receipt of the goods, unless proven otherwise.
The seller is liable for defects that manifest themselves as a breach of the purchase contract after receipt of the goods within the warranty period. The warranty period is 24 months from the date of receipt of the goods by the buyer.
The Buyer's rights arising from the Seller's liability for defects, including the Seller's warranty liability, shall be exercised by the Buyer at the Seller's address Podvinný mlýn 2281/12, Libeň (Prague 9), 190 00 Prague.
8. Other rights and obligations of the parties
The Buyer acknowledges that the software and all components forming the web interface of the Shop (including photographs of the goods offered, textual content and appearance of the website, logos, etc.) are protected by copyright and other intellectual property rights. The Buyer undertakes not to take any action that would allow him or third parties to interfere with or make unauthorized use of the software or any components forming the web interface of the Shop. Their reproduction or other use without the express prior consent of the Seller is prohibited and will be punishable according to the relevant standards of civil and criminal law, including damages.
The Buyer is not entitled to use mechanisms, software, or other procedures that could hurt the functioning of the web interface of the Shop when using the web interface of the Shop. The web interface of the shop may only be used to the extent that is not detrimental to the rights of other customers of the Seller and that is consistent with its purpose.
The Buyer acknowledges that the Seller shall not be liable for any errors resulting from third-party interference with the website or from the use of the website contrary to its purpose nor for the content of third-party websites linked to the Seller's website.
The risk of damage to the goods passes to the buyer.
9. Privacy Policy
The Seller duly fulfills its obligations under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons about the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
10. Delivery
All documents related to the Purchase Agreement must be delivered to the other party in writing, by electronic mail, in person, or by registered mail (at the sender's choice).
- 11. Final provisions
- The Seller is entitled to assign all rights and obligations under the Purchase Agreement to third parties. The Seller is obliged to inform the Buyer of the assignment of rights and obligations under the Purchase Contract without undue delay.
- The Purchase Contract including the Terms and Conditions shall be governed by Czech law. The Buyer acknowledges and agrees that any disputes relating to the Purchase Contract, including the Terms and Conditions, shall be resolved by the competent court of the Czech Republic.
- Alternative dispute resolution can be initiated through the Seller's customer service.
- If any provision of the Terms and Conditions is or becomes invalid or ineffective, the validity or effectiveness of the other provisions of the Terms and Conditions shall not be affected. Amendments and supplements to the Purchase Agreement or the Terms and Conditions shall be in writing.
- The Purchase Contract including the Terms and Conditions shall be archived by the Seller in electronic form and shall not be accessible.
- Contact details of the Seller - delivery address: Alexander Ovchinnikov, Podvinný mlýn 2281/12, Libeň, 190 00 Prague, e-mail address: info@rozvoz-hhc.cz, telephone +420 721 247 748.